It allows us to offer you and your staff REMOTE Macintosh Support directly to a staffer's own DESKTOP COMPUTER either in the office or on location. This solution can help where no other solution could be used and extends such support to those who travel.

Note: For Remote Support of Servers, we now can use a number of non-proprietary solutions so no user needs to be there at all hours to accomplish monitoring and access. This of course can apply to desktop machines as well.

It is Very Easy to Install and Set Up

It requires NO advance software purchase or any complicated installation and configuration. The software is FREE for you to download from our site at any time.

As long as you have an Internet connection, we can help diagnose their computer problems from anywhere in the world! Of course if the machine won't boot up this won't help but if it is a setting or a configuration or operation problem, we can do diagnostics and change configurations remotely or even help install software and updates. In our testing we have been able to connect to 99% of our existing client’s networks.

It is Safe and Secure

The computer user can be there in front of their computer for this to work and they grant us access, which ensures there is no breach in security or doing anything behind their back. All information is sent back and forth in an encrypted format. We can also setup this kind of monitoring and control in advance so no user intervention is needed which is best suited to servers.

Our Remote Software is Free and our Service Has Nominal Cost

You don't have to buy special remote software for all of your computers so it will save you money for that initial purchase. It may save even
more money and time by avoiding emergency on site visits just to correct a minor setting or do a quick diagnostic session on a computer.

What About Your PC Windows Computers, Laptops or Servers ?

It is easy to extend remote support to your Windows PC desktops and servers.
Click for details about our PC Support.

Are You A Potential Client?

Another advantage for new clients is we can establish this kind of support quickly. You would need to complete our Service Form Agreement supplied to you in PDF form or faxed to you. You sign and return it. You can pay for a number of remote sessions by credit card via our secure PayPal link.
This makes it very affordable to become a new client of FinePeter Consulting Inc.

Remote Support - FinePeter Consulting Edition

Download "Acronis Cyber Protect Connect" - Macintosh

Download "Acronis Cyber Protect Connect" - Windows

EULA (End-User License Agreement) is the same as on the author’s site.

You may install, use, access, display and run any number of copies of this program (the "SOFTWARE") on any number of computers, such as workstations, terminals, or other devices. Having this software installed on all your computers ready for use will save you time in preparing for any remote support sessions and remember, the software costs you nothing.
You may NOT redistribute this software outside of your company or any component thereof via a public server of any kind,.