FinePeter Consulting Inc.
New York, NY
tele: 212-598-5868

Mon-Fri 9AM- 6PM
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Expertise, Experience, Efficient and Exceptional (SM)

Twenty Six Years of Client Support!

FinePeter Consulting Inc. can provide strategic planning and for the individual and the large or small company, covering all aspects of system integration, networking design and maintenance, and on-site support. We work with you from the initial purchase to final installation. Our Crash Avoidance Strategies (SM) help create a conservative and safe environment to be productive. We can coordinate with either your own or our outside contractors to take care of most needs including reliable sources to purchase your equipment. We can make specific recommendations for a comprehensive training program and offer imaging expertise and pre press support as well as FileMaker Pro database development.

Our web site reflects our sensibilities which are to try and keep as much as we can simple and direct. We feel it is the best way to communicate the often complex nature of technology consulting.

M.I.S./I.T * Department Setup
& Support

We started in 1987 as a Macintosh computer consulting firm. Now we offer specialized Windows and PC support which is perfectly suited to the needs of a cross-platform office environment.

FinePeter Consulting Inc. can act as an affordable "M.I.S./I.T. Department" for those companies who do not or can not have a full time on-staff presence by providing weekly or monthly "check ups", data back up and technology support monitoring. We have had much success in supplemental coverage to those companies who already have M.I.S./I.T. Departments but lack either the man-power or experience to handle the specific needs of Macintosh or Windows PC computers. In our capacity as management consultants, we can help you set up your own permanent department if you wish.

We offer REMOTE monitoring (via dial up modem or our high speed internet connection) of your Mac OSX Servers as well as Data Back Up monitoring and Retrospect scripting as we are a EMC Dantz Solution Provider. We now offer REMOTE DESKTOP SUPPORT FOR YOUR STAFF ANYWHERE IN THE WORLD via our personalized Mac HelpMate software as long as they have an internet connection. We also offer similar services for Exchange Servers and PC desktop computers.

While we do not believe in automatic updating the OS or major third party software, since updates can impact you in a negative way (and there is no easy "undo") we can provide you with monthly visits to keep your software current and operating system "cautiously compatible" . We prefer our clients to not be part of the industry guinea pigs who update just because they are released.

Rates can be hourly, long term or project based depending on situation.

* M.I.S stands for Management of Information Systems and I.T. is Information Technology. Both these abreviations generally refer to the departments in companies that handle computer installation, support and standards of use.

COMPUTER SPECIALIZATION

MACINTOSH - Crash Avoidance Specialists SM. Development Outsourcing and Technology Strategies from purchase to installation, networking, extensive knowledge of diagnostics, remote network access systems solutions and familiarity with graphics software and telecommunications. Strong organization and corporate skills. Data back up implementation.

Apple Mac OSX File Server, Apple Remote Desktop, EMC/Dantz Retrospect, FileMaker Pro Database Development (Mac & PC), Now Up-to-Date & Now Contact, Netopia's Timbuktu Pro, AppleShare OS9 Server, Kerio Mail Server, Adobe Acrobat PDF technology and PalmOS, BlackBerry PDAs. High End Imaging and Retouching - Production and Design and PhotoShop Training.

PC/WINDOWS - Cross Platform interconnectivity. Our consultants have expertise with all flavors of Windows: Win7, XP or even older 95, 98, NT or 2000, all with Active Directory and Microsoft Exchange.
We can handle Novell Netware with Novell Directory Services, Veritas Backup Exec, Symantec Ghost, Norton and Mcafee Anti-Virus products, Microsoft Office, Act! as well as Lotus Notes R5.
We support Blackberry, Windows Mobile and Palm OS devices on most platforms and we provide Remote PC Support services including the utilization of LogMein, PC Anywhere, Laplink and WinVNC.
More details upon Request.

EXPERIENCE

Support for small to large corporate environments as well as many individual clientele since 1989. Often supervises on-premises staff working together as a cohesive department.

One of our clients has offices in four, far apart cities in the United States. The task was to upgrade all offices to Mac OSX but due to the fact that all offices will use Quark Xpress 6.0, which only runs under OSX, the upgrade timetable had to coordinate in all locales to be using the same version of Quark within a day of each other since Quark does not offer full backward compatibility.

The complexity of the project centered around finding the right time in each office based on their own production schedules along with available time for our consultants in each city and this proved to be a logistics nightmare. However, it was completed on schedule with all office users coming in on a Monday to find their machines upgraded and capable of working on the same version of Quark.

In addition, all desktop users at all locations can now be remotely configured and software upgraded from the main office in New York as well as our own remote capabilities.

A example of a long term project: We took a company, over the course of three years, from six Macs in a single room to a network of one hundred machines. This covered multiple floors on a major corporate backbone network and all were connected to file servers, an email server, an event/contact management server and a remote access system network. We helped formulate operational policies and guided their technology needs for many years.

CLIENTS

Many clients are Fortune Magazine listed as well as established long term relationships.
As a matter of fact, more than 85% of our current clients, have been with us for over FIFTEEN years!

Here is a partial listing of some current and past clientele :

Age Group Ltd. - since 1998

Barlow-Hartman

Brooklyn Museum of Art

Carpenter Group - Brand Marketing

Charles Lauster Architect - since 1998

Colgate-Palmolive Co.

Coral Holdings - Real Estate

Dewey and LeBoeuf - Law Firm - 1999 - 2012

Envirosell - Research Firm - since 1999 - Mac and PC Support

Human Worldwide - Mac and PC Support

Jessica Weber Design - Design Firm - since 2009

Lauster & Radu Architects

Lovett Productions, Inc. - since 2000

Insurance Services Office - since 1998

IEEE (Institute of Electrical and Electronics Engineers, Inc) - Business Firm

Morgan Stanley - Investment Firm

One Step Up - since 1999

OppenheimerFunds, Inc.- since 1997

Oxford University Press

Roche Laboratories, Inc. - 1998 - 2013 (office closed)

Scott Rudin Productions, Inc. - 1998 - 2009

Simmons-Boardman Publishers - since 1998

West Point Stevens - Fabric Manufacturer

W.H. Freeman & Co. - 1998 -  2004

Addison-Wesley/Harper Collins Publishers -
Consultant/Supervisor, Technical Support Group, 1993-1997

FCB HealthCare Advertising -
Director of Technology, 1992 -1996

REFERENCES - What Clients Have Said Over the Years

"Peter is extremely knowledgable and is always thinking about preventative measures to keep our systems
secure BEFORE potential problems occur. If any problem arises, Peter works diligently to solve the issue immediately.
He is respectful of our budget and flexible in creating a system that fits our specific needs."

Tyler Bush, Creative Director
Jessica Weber Design, Inc. , NY

* *

"We have worked with Peter Fine for maybe twenty years. He has been consistently highly responsive,
budget minded and very protective. His credo is to keep it simple and stable.
He has never failed us. We trust him completely. "

Charles Lauster
Charles Lauster Architect, NY

* *

"Reliable, hands on, consultative and is informed and up-to-date on all hardware
and software related issues. Overall he has ensured that our office systems run smoothly and efficiently."

Polly Carpenter, President
Kathy Calitri, Systems Admin
Carpenter Group, NY

* *

"Peter cares how our company should spend money when buying new
computers or new software. He always wants to try out something first before doing any major upgrade or
purchase and before making any major changes to our system. Peter offers us remote support as he
checks our systems even at night to make sure that everything is working fine."

Debbie Choi
Head of Design & Production, Sleep Wear
Age Group Ltd. , NY

* *

"What I am most impressed with is Peter's no-nonsense approach to
his work. He comes in on his regularly scheduled appointment and without wasting any
time (mine or his), immediately gets to the task at hand.

He is incredibly knowledgeable, responsible and trustworthy. Further, during the few times that I've
had to contact him after hours, Peter has always returned my telephone calls promptly... To anyone
considering Peter's consulting services, I'd say they probably wouldn't find a better consultant."

Gilbert Rios
Marketing Dept.
LeBoeuf Lamb Greene & MacRae, NY

* *

"...Peter troubleshoots and solves software and hardware problems in a courteous, timely and
professional matter. On one or two occasions, he has also worked well with our internal IT
technicians to solve network compatibility issues."

Ivan Boden
Manager Creative Services
Insurance Services Organization, NJ

* *

"If he sees a problem, he identifies it immediately and recommends the most efficient means of
correcting it. Peter responds promptly via email for support and has a vast network of references
including database programmers and specialized software vendors, many of whom I have used to better my business.

In the long run, I feel that FinePeter Consulting has saved our company time and money while
expediting our business process by working with me and training my staff to use our network and computer systems properly."

Brian Glazer
Lovett Productions, NY

* *

"Prior to Peter's arrival at Morgan Stanley we struggled with different models, which included full time
Macintosh staff support and none of which were as successful as when he took over the maintenance of the Macintosh fleet."

Stephen Olson, VP
Morgan Stanley, NY

* *

"Peter took a network, which was crashing every two to three days and helped stabilize it. His company provides us with PC
Network Support and FileMaker Pro Database development. He has assisted us in all aspects of our IT needs on our desktop
Macintosh computers and our servers; from helping to decide what software or hardware to purchase, to best practices for users,
network administration, software and systems support, and user tech support and more.
All is done with the highest degree of professionalism and reliability."

Hindy Malek
One Step Up Ltd. , NY

"He goes out of his way to make sure he is reachable at any given time and is always looking out for the benefit of the
company...He provides a high quality of work and goes above and beyond the call of duty to make sure everything is up and running."

Elliot Adler
System Administrator
One Step Up Ltd., NY

* *

"In September of 2001, due to the World Trade Center disaster we were relocated to Hartford,
Connecticut. Peter was able to recover all of our data from the back-up tapes he had at his home
office. He specified and helped us order all new equipment and a server to replace what was lost
and then came up to Hartford for two days to get all of our data on to the new server and new
computers, bringing us back to where we were prior to that event. When we finally returned back to
New York City, Peter was there on a weekend to help with the move and installation."

David P. Lolli
Production Manager
OppenheimerFunds, NY

* *

"Before he came along we had constant problems. Our computers were always crashing and everyone's computer had a different
configuration, which caused multiple complications. Peter upgraded everyone's system and eliminated all of our crashing.
He made sure we all have the latest software upgrades and up-to-date hardware. He set up our file server, improved our network
and organized our fonts and set up our printers, which is crucial to a print production company like ours.

Peter added his PC consultant to our company's support group whom he oversees. He also supervises
his other network specialist who is on call for such emergencies.

FinePeter Consulting has saved us hours of time, increased our productivity and made our work easier.
They have been dependable for around the clock support, have never let us down and have been a pleasure to work with."

Wendy Williams
Creative Director
Simmons-Boardman Publishing, NY


* *

"Peter's technical expertise and intimate knowledge of the Mac environment has created a smooth
running, essentially problem free workplace for our graphics art department.
He is responsible, efficient and works quickly. We never wait - he gets things done! "

Ellen Cash
V.P. Director of Production
WH Freeman/Worth Publishers, NY

"Peter's performance is outstanding. He excels in all aspects of computer support and maintenance and has consistently demonstrated
a high skill level in every facet of his work. He is persevering in researching and solving technical problems, and is up-to-date in the constantly
changing and evolving world of computer and software development.

Without Peter, it would have been impossible for my department - the Electronic Publishing Center, College Science Division,
to have produced the highly technical, high-end, science textbooks that we are responsible for... In addition, Peter performs his work in an extremely
neat and timely fashion, and tackles all problems in an easy-going, good-natured manner."

Sheridan Sellers
Manager Electronic Publishing Center
WH Freeman/Worth Publishers, NY


* *

"My working relationship with Peter goes back twelve years and spans three companies. I first hired Peter to handle the Mac
support and maintenance for Prudential Securities in the Mutual Funds Graphics Department.

When I moved on to Lippincott Williams & Wilkins he handled the Mac support for the Controlled Circulation Division and subsequently,
he also handled the same responsibilities for their New York Book Division. He currently provides consulting and support for my own business, Hendrix Design.

Peter has always been the utmost professional: organized, knowledgeable on software or hardware issues and conflicts and operating system requirements.
He is both timely and quick in his work, which is important to me since it means very little downtime. He has good recommendations for
networking and backup issues and he can advise on the best hardware to purchase. He is always available for questions and returns calls promptly."

Leslie Hendrix
Owner, Hendrix Design, NY

 

Published Articles:

MacWorld.com article interviewee - online:
"Mac Pro Users Clamor for Hardware Upgrade", March 15, 2012

Subject of a Quark Case Study, May 2005 - PDF download

Seminars:

"NYMUG's Question &
Answer Forum", MacWorld Expo,
NYC, 7/98

"Telecommuting with Your Mac", MacWorld Expos, San Francisco,
1/95 & Boston 8/94

"Online Resources for Computer Arts"
ImageWorld Expo, NYC, 9/94

"How to Buy a Mac",
"Remotely Accessing Your Mac"
NYMUG's MacFair 1993 thru 1995

Appearances:

National Public Radio/WNYC's -
"New York and Company"
radio show 1995
Manhattan Cable's "ComputerLinks"
tv show 1995

Beta Testing:

America Online, Apple Computer, Casady & Greene, iPhone Apps,
Dantz, FWB Software, MicroMat, Qualcomm and others

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